Memphis

Everyone at Pinnacle is so professional and friendly. I really enjoy banking with them as they make me feel like I'm a valued customer versus when I was at [a national competitor]. Memphis client

We have LOCAL contacts that take care of our needs very quickly. We don't need much, but when we do, it is usually time sensitive. And it is always good to have peace of mind knowing that our partners are TRUE partners. Memphis client

Responsiveness. We work with several other banks and are always hunting for help. With Pinnacle, Joelle is a reliable contact who can put us in contact with the right people if she cannot handle directly. I have never heard 'that's not my area, call the customer service line.' This is a normal thing from other banks and so frustrating. Joelle and the rest of the Pinnacle team are an absolute joy to work with and take true ownership over our account and relationship. Memphis client

Each person there knows me and my wife. They are professional, attentive, efficient, and helpful. If I ran a bank, I would hire each one of them. Memphis client